This privacy policy explains how TGQ Medical collects, uses and protects your personal information when you contact us, book appointments or use our website.

1. Who we are

TGQ Medical provides private GP, occupational health, health screening and related healthcare services in the United Kingdom and Nigeria. We act as the data controller for the personal information we collect through this website and our clinics.

2. Information we collect

We may collect and process the following types of personal information when you contact us or use this website:

  • Contact details such as your name, email address and telephone number.
  • Details about your enquiry, appointment preferences, employer or organisation (where relevant).
  • Health-related information you choose to provide when making an enquiry or booking (handled in line with applicable medical confidentiality requirements).
  • Technical information such as your IP address and basic device details, collected through cookies and similar technologies.

3. How we use your information

We use your personal information to:

  • Respond to your enquiries and arrange appointments or consultations.
  • Provide and manage our healthcare, occupational health and related services.
  • Improve our website and understand how it is used.
  • Meet our legal, regulatory and professional obligations.

4. Legal bases for processing

We process your personal information on one or more of the following legal bases:

  • It is necessary to take steps at your request before entering into a contract or to perform a contract with you.
  • It is necessary for our legitimate interests in running and developing our business, and these are not overridden by your rights.
  • It is necessary to comply with our legal obligations.

5. Sharing your information

We do not sell your personal information. We may share it with trusted third parties where this is necessary, for example:

  • Clinical partners, laboratories or imaging providers involved in your care.
  • Professional advisers such as accountants, insurers or legal advisers.
  • IT and service providers who support our website, booking and clinical systems.

Whenever we share your information we require third parties to keep it secure and use it only for the purposes we specify.

6. How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements.

7. Your rights

Depending on applicable data protection law, you may have rights in relation to your personal information, including:

  • The right to access a copy of the personal information we hold about you.
  • The right to ask us to correct inaccurate or incomplete information.
  • The right to request that we delete your personal information in certain circumstances.
  • The right to object to or restrict how we use your information in some situations.

To exercise these rights, please contact us using the details on our Contact page.

8. Cookies and similar technologies

We use cookies and similar technologies to help this website function and to improve your experience. For more information, please see our Cookies Policy.

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

10. Changes to this policy

We may update this privacy policy from time to time by posting a new version on this page. We recommend that you check this page periodically for any changes.

11. Contact

If you have any questions about this privacy policy or how we handle your personal information, please contact us using the details on our Contact page.

This policy is for general information only and does not constitute legal advice.